Privacy Policy

last updated: 05/05/2025

 

Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details.

• Non-Personal Information: Browser type, device information, IP address, cookies, and site usage data.

• Voluntary Information: Information you provide when contacting us, subscribing to newsletters, or participating in promotions/workshops.

 

How We Use Your Information

We use your information to:

• Process and fulfill orders, payments, and deliveries.

• Communicate with you about your purchases, bookings, and inquiries.

• Provide updates on new products, services, promotions, or events (only if you opt-in).

• Improve our website, customer service, and overall shopping experience.

• Comply with legal, tax, or regulatory obligations.

 

Cookies & Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences.

• Analyze site traffic and usage.

• Improve browsing and shopping experiences.

You can disable cookies in your browser settings, but some features of the site may not function properly.

 

Third-Party Services

We may use trusted third-party providers to process payments (e.g., Stripe, PayPal), manage email marketing, or analyze website traffic. These providers have their own privacy policies governing how they use your information.

 

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no online transmission or storage system is 100% secure.

 

Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.

• Request deletion of your personal information (subject to legal requirements).

• Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

 

Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 care@etherealtips.com
📞 +65 8825 7587
📍 International Plaza 10 Anson Road #01-51, Singapore 079903